We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team at info@liamella.com to initiate a return — return shipping costs are the customer's responsibility.

Standard delivery typically takes 7–14 business days, with orders processed within 1–3 business days of purchase.

Please note that some of our products are made to order rather than kept in pre-existing stock. For these items, dispatch may take an additional 1 to 3 business days on top of standard processing times.

Our team's always here at info@liamella.com if you need an update.

We currently ship within New Zealand only. Standard delivery typically takes 7–14 business days, with orders processed within 1–3 business days of purchase.

Once your order ships, you'll receive a tracking number via email. You can track your package right here on our website — just pop in your order number and the email or phone number used at checkout.

We accept all major credit cards for a safe and secure checkout.