Shopping at Liam & Ella
Found a great item you absolutely want? Fantastic!
Now choose the colour and/or size you want and press 'Add to Cart'. Of course, you can keep browsing — you can always return to your basket by clicking the shopping basket icon at the top right. Please note: placing items in your basket does not mean they are reserved.
Have you finished shopping? Then it's time to complete your order. Click the shopping basket icon at the top right to view your items, adjust quantities if needed, then click 'Proceed to Checkout' to enter your details.
Please note: once your order is complete, it can no longer be changed, as we process orders promptly to get them to you as quickly as possible. Made a mistake? Please contact our team as soon as possible at info@liamella.com.
Shipping costs at Liam & Ella
We're proud to offer free shipping with Track & Trace on every order.
Please note: return shipping costs are the customer's responsibility.
Tracking your delivery at Liam & Ella
Yes! We ship every order with Track & Trace. You'll receive your tracking link by email as soon as your order has shipped. Please allow a little time for the tracking status to update.
Delivery times at Liam & Ella
We do our best to process your order within 1–3 business days. Standard delivery then typically takes 7–14 business days.
Not home during delivery?
If delivery isn't possible, the courier will usually leave instructions for pick-up or redelivery. If you're unsure, reach out to us at info@liamella.com and we'll help sort it out.
Incorrect address
It's your responsibility to make sure the shipping address you provide is correct. While we do our best to speed up processing, there's only a small window to correct an address once an order's underway — so please contact us immediately at info@liamella.com if you think there's an error.
Lost or stolen package
We're not liable for lost or stolen parcels. If tracking shows your parcel as delivered but you haven't received it, please let us know as soon as possible at info@liamella.com so we can look into it with the courier.
Questions about your order
Got a question about your order? Check our FAQ page first — if you can't find the answer there, don't hesitate to reach out. We're happy to help.
